The key for us is to have a fully integrated solution that would minimise the number of staff we have. We process over 500 customer orders a month and turn over 4 million per annum and only have one admin person. Integration of purchase orders an reporting also make it very simple for tracking, costing and admin.
uCollect is a Xero AddOn in the payment services category. Actually it’s really a hybrid between payment services, and cashflow/debtor management. uCollect works on the premise of getting clients to pay by setting up automated direct debits. It creates a seamless interaction between you and the customer.
Cootamundra Oilseeds first contacted us back in July 2017, knowing there had to a better way to manage their administrative processes with Xero, but not knowing where to start to find the right add on. They had reviewed MRPEasy, which is a great manufacturing system from Estonia that works with Xero, but didn't know how to implement it, train the staff, connect it with Xero and eventuate a smooth transition from their existing Sage desktop-based system. That's where we came in.
The Xero Debtor management segment has 21 AddOns battling for supremacy, it is important to note however, there are Addons in this segment that are full blown solutions that can literally replace a human worker, and these are going to be the focus of this comparison.